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SHIPPING 

 

SHIPPING WITHIN AUSTRALIA

All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Shipping within Australia will vary depending on the product ordered. Please contact us if you need a more precise time frame.

SHIPPING INTERNATIONALLY

Extreme Creations ships to most destinations around the world and we use Australia Post International trackable service (where available) for all our international orders. For our international customers, all prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.

HOW MUCH WILL POSTAGE AND PACKAGING COST?

Shipping is calculatd on checkout based on your location. If your country is not in the options for shipping then please conatct us as we will need to give you a personalised quote.

IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?

If there is a problem with your order, please contact us via our CONTACT US page

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

For domestic delivery, you should receive your order within 3 -5 working days of shipping. You will be notified when your order is shipped. If your order has not arrived within the allotted time, please contact us with your details. For International delivery, you should receive your order within 7-10 working days for express or 10-21 working days for standard once your item has shipped. If your order has not arrived within the allotted time, please contact us with your details. A signature will be required on delivery, so please make sure that you provide a delivery address where someone will be available to receive your goods. If no one is available to sign for the goods, the parcel will be delivered to your local post office for pick up.  If you have special instructions relating to the delivery, please be sure to indicate these when required on the delivery details page as you are checking out. If there will be any delay in shipping your order we will notify you via email. While every effort is made to have your package arrive within the expected timeframe we do not guarantee shipping times as they are beyond our control.